FAQ

How can we help?

FAQ

Order

How can I place an order?

Orders can be conveniently placed via our website. Put the desired items in the shopping cart and follow the ordering process.

Is there a minimum order quantity?

Yes, there is a minimum order quantity for some products. Details can be found on the respective product pages.

Shipping, Returns & Exchanges

We use all major carriers and local courier partners. You'll be asked to select a delivery method during checkout.

How long does it take to ship my order?

Delivery times vary depending on location and product availability. The exact shipping times can be found in the order overview or you will receive them with the shipping confirmation.

How do I return a product?

If a product does not meet your expectations, you can return it within 14 days of receipt. Please contact our customer service for return instructions.

make contact

Do you have questions about your order or a general inquiry?